FAQs

HOW DO YOU PRONOUNCE mijjiCakes?

Mee-chee cakes

 

WHAT DOES mijji MEAN?

“mijji” is the Korean name of Mitzi, the owner of mijjiCakes. It means “beautiful and wise” which we strive to translate to our cakes.

 

WHERE ARE YOU BASED?

San Mateo, CA. We are a licensed home bakery, and our address will be emailed to you in your email confirmation.

 

WHERE DO YOU OFFER DELIVERY?

Our delivery zone is between Palo Alto and San Francisco proper. These are our current delivery options:

  • Delivery on standard cakes (1 and 2 tier cakes) and cupcakes between Palo Alto & San Francisco — $35.00 (Currently $20 as a Shelter-in-Place Special)

  • Delivery on 3-tier cakes between Palo Alto & San Francisco — $75.00

  • Delivery on 3-tier cakes outside delivery zone (within 50 miles of San Mateo, CA) — $150.00

     

HOW DO I PLACE AN ORDER?

All orders are placed through the website here! Follow the links below:

To order a custom cake, start here

To order a pre-designed signature cake, click here

To order cupcakes, click here

  

DO YOU SHIP YOUR CAKES?

Currently, no. Hopefully in the future there will be a safe method of shipping cakes!

 

HOW FAR IN ADVANCE DO I NEED TO PLACE AN ORDER?

We recommend you place an order as soon as you know when your event is as dates can fill up quickly (especially weekends and holidays). However, if our calendar is not booked, orders may be made up to 4 days before the order date. Don’t hesitate to check with us to see if we can accommodate a specific date!

 

HOW SHOULD I STORE AND SERVE MY CAKE/CUPCAKES?

All cakes and cupcakes should be served at room temperature.

For storing cakes: All of our cakes are stored in the refrigerator before pickup/delivery to ensure smooth transportation. However, please allow 3-4 hours for cakes to come to room temperature before serving. Cold cakes can be hard and seem dry.

For storing cupcakes: Cupcakes should be stored at room temperature as the refrigerator will dry them out.

 

WHAT FLAVORS DO YOU OFFER?

These are our current flavors (subject to change any time):

  • vanilla bean cake + vanilla buttercream,
  • vanilla bean cake + strawberry buttercream,
  • vanilla bean cake + matcha buttercream,
  • confetti cake + vanilla buttercream,
  • chocolate cake + chocolate ganache buttercream,
  • chocolate cake + vanilla buttercream,
  • chocolate cake + coffee buttercream,
  • chocolate cake + earl grey buttercream,
  • organic strawberry dream cake + strawberry buttercream,
  • organic strawberry dream cake + matcha buttercream,
  • brown sugar pumpkin cake + cinnamon cream cheese buttercream

We offer the below fillings which can be paired with any of our cakes:

  • organic berry compote
  • organic strawberry compote
  • salted caramel
  • salted cereal crunch

 

WHAT ARE YOUR CAKE SIZES?

You can see all our cake sizes here.

 

DO YOU OFFER TASTINGS?

Yes! We offer tasting boxes for pick up on the first or second Wednesday of every month. When you check out with the tasting in your cart, you will see available dates. 

WHAT IS YOUR CANCELLATION & MODIFICATION POLICY?

We offer a full refund for cancellations more than 1 week prior to pick up/delivery date. For orders cancelled less than 1 week from your pick up/delivery date, the full price of the cake will be charged. The final date to make modifications to your order is 1 week prior to your event. 

 

WHAT ARE YOUR HOURS?

Monday & Tuesday: Closed

Wednesday through Saturday: 10am-6pm

Sunday: 10am-2pm

 

YOU'RE CLOSED THE DAY I NEED A CAKE. WHAT CAN I DO?

If you need a cake for Monday or Tuesday when we are closed, you can pick the cake up on Sunday and the cake will still be great for the next couple of days. You will want to store the cake in the fridge, then take it out to room temperature about 3-4 hours before serving as our cakes are best served at room temperature. For cupcakes, you will want to store them at room temperature, and keep the box sealed with saran wrap.

 

CAN I ORDER A CUSTOM DESIGN NOT AVAILABLE ON YOUR WEBSITE?

Not at the moment, however we would love if you shared with us what you are looking for, and we will take note of it for future offerings!

 

WHAT ARE YOUR TERMS & CONDITIONS?

You can find our terms & conditions here.

 

HOW DO WE GIVE FEEDBACK OR JUST SAY HI?

We love to hear from you and welcome all feedback! At the bottom right of the website, you’ll see an icon that allows you to chat with us. Feel free to start a conversation and let us know if you have any questions, what you thought about our cakes, what we can be doing better, or just say hi! Don't forget to leave your email address so that our responses can get to you in case you're not on our website when we respond.